Acadsoc Ltd. (hereinafter referred to as the "Acadsoc") is a tutoring company providing online English tutors and service to ESL learners. The tutor (hereinafter referred to as the "The Tutor") who has got a positive feedback after the two-week probation will continue work for Acadsoc under the terms and conditions in this contract.
By accessing or using the Tutors' System, materials or services, or by teaching any students, The Tutor must acknowledge that he/she have read, understood and agree to be bound by these Terms. Acadsoc reserves the right, at its sole discretion, to modify, discontinue or terminate the Tutors' System, Materials or Services or to modify these Terms, at any time and without prior notice.
i. The Tutor has the duty to provide a solid two-week schedule at least 2 days in advance to Acadsoc, by informing the Acadsoc Managers of the days and time slots, when there’s not enough schedule in his/her class table.
ii. If The Tutor needs to add more time onto the current schedule, he/she must ask the Acadsoc Managers for permission 12 hours in advance.
iii. For the schedule without lessons, The Tutor must be on standby for unexpected lessons and other assignments with his/her QQ online and phone connectable. If The Tutor has to deal with other business during the "free" schedule, he/she must inform the CS and Manager 30 min in advance. Any unreachable situation during the shift on duty will be considered as Absence.
iv. For the schedule with lessons, The Tutor must send his/her cancellation request 24 hours in advance with good reasons to Acadsoc CS and Manager. If The Tutor is asking for a long-time leave, he/she need to provide the corresponding certificate to Acadsoc.
If the cancellation notice is sent within 24 hours, the first two hours will be recorded as "Absence".
v. The tutor is able to request a raise of the workin hours if his/her schedule is fully booked for 7 days.
vi. The tutor's workin hours will be deducted if a) his/her the book ratio is less than 80% or b) he/she has received a warning letter.
i. The Tutor has the duty to attend every lesson in his/her schedule punctually.
Any Absence without prior notice will result in the penalty of lesson fee and even warning letter of bad performance.
ii. Each lesson is 25 minute. The Tutor has the duty to conduct the lesson on time. Any late for class or leaving early will result in the complaint by the student. For the fact that the student complaints on the punctuality with proof, The Tutor will be impose a fine and even warning letter.
i. The Tutor has to take the mandatory training after registration.
ii. The Tutor has the duty to improve his/her teaching skills in accordance with the materials in the training kit and assessment standards.
iii. After the first lessons, he/she needs to get through the assessment to have a full schedule.
iv. If The Tutor fails the assessment, he/she has to take a further training as required by Acadsoc for another chance. Only two chances are for the new tutors.
v. The assessment is based on the Attendance Standards and Teaching Standards. The teaching standards and teaching materials are being updated from time to time.
vi. For The Tutor who has a low performance for a long time, he/she will be required to take more training and a new assessment.
Regular Lesson Observations will be evaluated based on the Teaching Standards.
|Lesson management||Warm-up||Indicating class objective and class content; Creating a fantastic atmosphere|
|Tempo Management||Managing the class tempo appropriately, which may contribute to a more interactive class|
|Wrap-up||Making comments for the student based on his/her class performance; Providing constructive advice for the student|
|Speaking Speed||Controlling and adjusting speaking speed properly according to the student's listening ability|
|Personal Image||Presenting a positive image and a neat background|
|Attitude||Emotions||Active; enthusiastic; devoted|
|Concentration||Focusing on the class and the student without any distractions|
|Reactions||Answering the student's questions accurately; Valuing the importance of class-related questions|
|Patience||Paying attention to the needs of the student; adjusting teaching strategies according to the requirement of the student|
|Professionalism||Teaching Style||Making the class interesting and attractive; Elaborating with clarity so as to ensure the student's understanding of the main points|
|Knowledge Expansion||Teaching the student with rich vocabulary; expanding knowledge by sharing extra teaching materials and information|
|Pronunciation||Speaking with standard English without accent|
|Material Preparation||Explaining new words and sentences rapidly; Organizing situational dialogues in light of the given material|
|Class Remarks||Writing effective post-class remarks; Giving powerful error-correction suggestions|
|Tech Handling||E-Classroom||Conducting the lesson smoothly via effective application of the tutoring tools|
|Connection Stability||Delivering the lesson smoothly without retardation; Guarantying a stable connection|
i. The Tutor may receive the warning letter from Acadsoc if she/he’s not able to comply with his/her duties. If The Tutor has received the warning letter, he/she must carefully accord to the advice in it to improve his/her performance.
ii. If The Tutor fails to accord to the rules and ignore the management of the Acadsoc staff, having the warning letters for many times, he/she will receive the termination Letter from Acadsoc.
iii. The Tutor can only get his/her last salary the next week after.
iv. If The Tutor resigns himself/herself, he/she needs to finish all his/her booked lessons on the class table and make other duties fulfilled.
i. The Tutor shall keep confidential of all the accounts with Acadsoc. If The Tutor betrays the confidential matters, he/she will be imposed a fine of 4280 USD (200,000 PHP).
ii. The tutor is not allowed to share any form of students' information especially the contact information to anyone without prior authorization. If the tutor betrays the confidential matters, he/she will be imposed a fine of 4280 USD (200,000 PHP).
iii. The Tutor shall not render her/his lessons to another company engaged in the business of giving online English lessons during the validity of this Agreement.
iv. The Tutor shall not provide online English lessons directly to the clients without Acadsoc’s knowledge during and up to a year after the validity of this Agreement. He/she has the responsibility to report to us immediately if the student requests an outside trade.
v. The Tutor is prohibited from criticizing any other tutors or admin staff of the company. The Tutor shall also not criticize or commit acts of libel or slander against Acadsoc and its rules, tools, and business.
vi. The Tutor shall not disclose any trade secret or data to any third party.
1. Go to the following website to check the DNS setting : https://developers.google.com/speed/public-dns/docs/using
2. Reboot your router and then re-login the system;
3. If the problem still exists.
a. Contact DS or CS who is online, request for the students' contact information and teaching material;
b. After 5-10 minutes, try to open the default website or back-up websites.
1. Reboot your router and re-login in the system;
2. Contact DS or CS who is online, request for the students' contact information and teaching material;
Step 1、Leave the E-classroom 2.0 temporary.（don't click finish class）;
Step 2、Confirm with the students about the correct lesson material, and refresh the tutor Website;
Step 3、Re-enter the E-classroom 2.0;
Step 4、Click Courseware database in the E-classroom 2.0 and find the correct lesson material.
1. Re-login in the tutor website;
2. Pls try the desktop version of E-classroom if u cannot
Download link: http://tutor.acadsoc.com/uploads/files/E-classroom2Guideline.pdf
3. If the problem still exists, then click cs assistance and ask whether student have QQ or skype;
1. Contact your supervisor and ask him/her whether your schedule is plotted or not.
2. Update your time zone to UTC+8 on your laptop;
3. If the problem is still exists, pls contact your DS.
Current login IP：18.104.22.168